Friday, April 25, 2008

Yet another helpful error message - Apple edition

In the interest of fair play, I thought I would post this lovely Apple error message I got a few days ago:

AppleError

"iTunes cannot run because it has detected a problem with your audio configuration".  Shoot.  I guess my sound drivers got corrupted or something?  Well, let's see where the help goes:

http://docs.info.apple.com/article.html?artnum=304424

It says:

Solution

QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.

  1. On the Start menu, click Control Panel.
  2. Windows XP and Windows 2000: Open the Add or Remove Programs control panel and select QuickTime in the list of currently installed programs.
    Windows Vista: Click Uninstall a program (or alternately, click Programs and Features in Classic View of Control Panel) and select QuickTime in the list of currently installed programs.
  3. Click the Remove button and follow the prompts to remove QuickTime from your computer.
  4. Download the QuickTime standalone installer from
    http://www.apple.com/quicktime/download/win.html.
    Note: There are two options for downloading QuickTime, be sure to select the second option that does not include iTunes.
  5. During the download:
    • If you choose to run the installer, proceed to the next step.
    • If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
  6. Follow the on-screen instructions to install QuickTime.
  7. Reopen iTunes.

No, seriously.  Uninstall and reinstall QuickTime?  That's a problem with my audio configuration? 

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